Dear Sohei,

Thank you so much for taking the time to write to us.

I am truly sorry that you had such a disappointing visit because of the poor customer service you received. This is obviously not the experience we want you to have at our stores.

I want you to know that we take your concerns seriously and that I will share this not only with departments here in our corporate office, but also with the manager of the Los Angeles store to address this.

I would love to invite you back into our stores for the chance to make up for a visit that you did not enjoy. What I will do is mail you some beverage coupons so that your next drink will be on us.

Thank you so much for giving us the opportunity to fix something that is wrong. If there are any questions or concerns that I have not been able to address, please don 't hesitate to call us at 800 999-9999, we are here Monday through Friday from 5:00 AM to 6:00 PM (PST).

Thank you again,

Ryuzaburo Eibun
Customer Relations Representative
Eibun Cafe

Dear [名まえ],

As of June 30th,2009 I will retire from Erox Corporation and forward to my new phase in life and pursuit my many interest that retirement allows.

I would like to take this time to thank you for all of encouragement, support and assistance I received from you during my watch at Erox. I appreciate the opportunity of having worked with you and wish you much success in the future.

Mr. Ryuzaburo Eibun will replace me in my position. I ask you to continue to support him as you did for me in the past.

Thank you very much.

Sincerely,

Elvis Koizumi
Erox Corporation

■ 英文流三郎の解説

2009年6月30日をもって、エロックスを退職することになり、引退後の第二の人生を歩むことになりました．

この機会をもって、今までの激励、サポートしてもらったことを改めて感謝したいです．一緒にビジネスできた機会に感謝するとともに、今後のご健闘をお祈り申し上げます、

今後は英文流三郎が引き継ぎ、今後も私と同様彼のサポート引き続きお願い申し上げます．ありがとうございました．

Re: Special Volume Pricing Quote

Thank you for requesting special quote of potentially 50-80 units for model SMP-1234. Our special pricing of SMP-1234 is as follows:

* Model SMP-1234

If you have any questions, please call me.
We look forward to hearing good news from you.
Thank you.

Sincerely,

Ryuzaburo Eibun

■ 英文流三郎の解説

発注量を条件に特別価格を提示1の個別対応バージョンです．顧客からの大口引合を想定し、今回は最低発注台数（20台）を条件に特別ディスカウント価格と特別与信枠をオファーしています．

特別与信枠を2万ドルを超えた場合は、前払い（Prepaid）を条件としています．
(Prepaid required when the total balance exceeds this credit limit.)

売り手側を守る意味でも、特別価格の有効期限を明記したほうがベターだと思います．
Effective Period:This offer is valid until 12/15/2008

現在の政治ジャーナリズムの実情をジャーナリストと社会学者が討論．今回の番組内容は非常におもしろく（しかも無料放送回）だったので、是非みなさんに見ていただく価値のある内容だったので紹介します．

マル激トークオンデマンドは、広告に依存せずスポンサー圧力を受けない報道を目指すインターネットニュース番組．僕は、週に1回アップされるニュースを毎回おもしろく観ていますが、今回は日本のメディア問題をジャーナリストの神保氏、角谷氏、上杉氏、社会学者の宮台氏、ライターの横田氏が語ります．

既存メディアでは観ることのできない政治ジャーナリズムの裏事情がみれるので、是非ご覧ください．ただ、前半で68分、後半で85分とかなり長い番組なのでご注意を．

解散回避に見る日本の政治とメディアの現状
ゲスト：角谷浩一氏（政治ジャーナリスト）、上杉隆氏（ジャーナリスト）
横田由美子氏（ルポライター）

 

 

 

 

P.S 番組内でできてきた、麻生首相自宅ツアーの報道

メディアでは、「警察官に暴力などを振るなどして、現行犯逮捕されました」と報道されていますが、実際にはデモグループが警察官に接触しているだけに見えます．

Dear Loyal Customers:

Please accept my apology for sending the last email, Eibun News Letter dated September 2, 2008, by "CC" instead of "BCC " that exposed all emails to all customers.

I am very sorry for my mistake to all of you. I rushed to send the news letter and I made the mistake. I apologize for the inconvenience and assure you that I had no intention of being rude or disrespectful, particularly to a loyal customer like you.

I hope you are kind to accept my deepest apology and continue to believe EibunLetter.com.

Sincerely,

Eibun Ryuzaburo

■ 英文流三郎の解説

お客様の大切な情報であるEメール情報を漏らしてしまう重大なミスを犯してしまいました。つかみでは、誤送信した事実とそれに対する謝意を伝えます。

本文では、ミスを犯してしまった事実を正直に謝り、また意図的にやったミスではない旨顧客への理解を求めます。

締めでは、顧客への理解と継続利用をお願いします。

くれぐれも、内容には期待しないでください（長いし）．ただ、最後9分くらいで、「ママ、 ・・・ う○ち」 「がんまんできないよ」というのは、うちの4歳になる息子の声． これが、めちゃくちゃかわいいです．

NAME CHANGE NOTIFICATION

To Whom it May Concern:

Effective October 1, 2008, Lehman Sisters underwent a change of control and changed its name to Merry Lynch.

Your primary contact and all billing, shipping and mailing addresses will remain unchanged.

We would appreciate it if you would bring this announcement to the attention of all areas of your business.

If you have any questions, please feel free to contact me.

Sincerely,

John Obama
President
Merry Lynch (a former Lehman Sisters)

Dear Valued Customer,

Effective on all orders received on or after August 1, 2008, Gell Computer Corporation will be increasing the price of all ink cartridge products by 13%.

Despite our efforts of researching an alternate supply of petroleum based materials, which have risen an annual average of 53% over the past 3 years, and our on-going cost reduction and process improvement, we deem this action necessary to continue providing quality products you have come to expect.

We appreciate your business, and thank you for your continued support.

Sincerely,

Mycal Gell
President
Gell Computer Corporation

■ 英文流三郎の解説

1段落目では、「2008年10月1日をもって、Gellはすべてのインクカートリッジ製品を13%値上げします」と通知。

その理由として、「高騰する石油資材に代わる代替品使用の研究、コスト削減、業務効率化などの努力にも関わらず、貴社の期待にこたえられる品質を維持するには、値上げを実施することが必要だ」と伝えています。

[Date]

EibunComp(会社名）
[住所]

Re: Erox Demand to Cease and Desist

Mr. Carlos Jones:

It has come to the attention of Erox USA Corporation (“Erox”) that you are selling and advertising products (including but not limited to advertisements on your website and in Amente Magazine) using the proprietary Erox trade name and logo. These activities are unauthorized and infringe upon Erox's trademarks and other intellectual property rights.

By this letter, we hereby demand that EibunComp, and its affiliates, immediately cease and desist its use of the Erox trademark, trade name and logo in any manner, including on its website and in all advertising materials, brochures and literature of any kind.

For your further information, authorized Erox distributors are not permitted to employ or enter into a business relationship with sub-distributors without Erox's prior written consent. In addition, Erox distributors are not permitted to distribute or assist in the distribution of products outside of their authorized territories. Erox uniformly and consistently enforces the foregoing policies and contractual provisions.

Please provide a written response within the next 5 days acknowledging compliance with the demands set forth herein. Nothing in this letter should be construed as a waiver of any of Erox's rights and remedies, all of which are expressly reserved.

Very truly yours

Ryuzaburo Eibun, President

■ 英文流三郎の解説

メーカーにとって販売チャンネルを管理することは重要です。平行輸入やサブディーラーなど非正規販売を厳格にコントロールすることは難しいですが、必要に応じて商標権侵害を主張することで、販売チャンネルをコントロールすることは可能です。

今回のレターでは、非正規販売であるEibunComp社に対し、ロゴの無断使用のクレームと使用停止要求を出し、正規代理店の販売活動を守るよう動いています。

Dear Iwamoto,

My name is Ryuzaburo Eibun and I am the GeDex representative for your area. I would like to set up a meeting with you to introduce myself formally, check on your business with GeDex, and see what new opportunities may exist between your company and GeDex.

Please accept my call next week or feel free to reach me directly.

Sincerely,

Ryuzaburo Eibun
Senior Account Executive
GeDex Corporation
Phone: 1-800-Ged-ExMe Ex. 1234
Email: r.eibun@gedex.com

■ 英文流三郎の解説

見込み顧客へのアポイント依頼となりますので、まずは名前を太字にした自己紹介で、名前を覚えてもらうようアクセントをつけています。そして、ミーティングのアポイントメント依頼（to set up a meeting with you), とその目的「御社とのビジネスの可能性」について簡潔に述べます。

最後に、「来週する電話を快く受け取って頂きたい(please accept my call next week)」と依頼しています。

Erox Corporation will be participating in the Comp USA Trade Expo in Las Vegas , Nevada, scheduled for September 15-17, 2008. Erox will be in Booth #5010 and the expo will be held at the following location:

Las Vegas Convention Center
7777 Las Vegas Blvd.
Las Vegas, NV 77777

This show promises to be an exciting one as we will be introducing two new products: all in one printer, model EX 3277 and Laser printer, model “EX - Laser 1777”

We sincerely hope that you plan on attending the show as it remains an excellent showcase for Erox products. If you are able to attend the show, please inform us as soon as possible so Erox will supply an “Exhibitor’s Badge” for you.

Thank you very much and I look forward to seeing you at the Comp USA Trade show.

Sincerely,

Bob Petrovic
Sales Manager

Employee Acknowledgement

I acknowledge that I have received information regarding my employer's rules. The information given to me includes:

•  Employee handbook
•  A copy of pay policy

I understand its contents. I further understand that the contents can be changed at any time by the Company on reasonable notice.

______________________________
Employee’s Name (Print)

________________________________
Employee’s Signature

_______________________________
Date

■ 英文流三郎の解説

日本語訳

雇用規則の承認書

私は雇用規則について受領し、ここに承認します。雇用規則は

•  ハウスルールブック
•  給与支払い規則のコピー

上記内容を理解します。また、適正な事前通知のもと規定・規則は会社の裁量により変更されることを理解します。

Dear John,

Thank you for your request regarding increased credit. Given your past history, including that calendar year 2006 in which you generated $2,543.12 of sales, Erox USA, Inc has no present intention of increasing your credit line, despite your recent purchase totaling $3,500.00.

In evaluating an increase of credit line, Erox focuses on tangible evidence that customer will be able to repay the increased amounts.

Thank you for interest in our company and please let me know if you have questions or comments.

Sincerely,

Ryuzaburo Eibun
President

Financial Solution,Inc. is a twenty-five year old company involved in all aspects of security for financial institutions. As part of our overall effort to provide a full line of products to equip a new facility; we have had increasing demand for equipment similar to yours.

As we are already involved in the sales and service of all of the other financial security equipment involved such as vaults, alarms, surveillance systems, ATM machines and currency/coin counting machines; it seems to be a logical fit that we address the last bastion of equipment that we do not directly supply, which is check handling equipment. Because of our full line equipment approach, we have a huge advantage over other equipment suppliers who do not have the ability to offer all of the security equipment required for a new facility. This gives us the ability to co-ordinate the entire project which our customers love.

I am interested in reviewing your product line and pricing, and we would ultimately like to become a dealer. Our company has sales effort in all of California, Oregon, Washington and the parts of Nevada and Arizona. We have a one-hundred mile penetration into these contiguous states. We presently have service ability in these areas also.

Please forward information relevant to all of your products along with pricing, discounts and a dealer application.

Ryuzaburo Eibun
Marketing Derector

■ 英文流三郎の解説

レターの目的は，新規代理店の申し込みです。販売会社としての魅力をアピールし、代理店契約、価格情報を依頼します。

本文では，会社概要を説明し、なぜ取引をしたいか伝えます。

最後に、価格情報、代理店申し込みフォームの送付を依頼します。

Dear Ryuzaburo:

This is to thank you for responding to our request to 2006 targeting sales goals of appropriate Erox products.

We all owe your congratulation for the success of your concentrated selling efforts. As I have said before, the professionalism of our sales force shines through particularly well when a challenge such as this is presented.

Viewing this achievement in proper perspective, your success in attaining this goal is a building block on the way to your attainment of excellence and continued growth in your career.

Again, thank you for your support and my sincere best wishes for your continued success in 2007.

Sincerely,

Elvs Koizumi
President